At Urbanova, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase on Urbanova.website. By using our website, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information

Provided voluntarily during checkout or inquiry, such as:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment Information

Processed securely through trusted third-party payment gateways.
Urbanova does not store or access your full card details.

• Device & Browsing Information

Automatically collected when you visit our site:

• IP address

• Browser type

• Pages visited

• Time spent on the website

• Cookies and tracking data

2. How We Use Your Information

Urbanova uses your information to:

• Process and fulfill orders

• Communicate about purchases, updates, and support

• Improve website performance and functionality

• Personalize shopping experience

• Prevent fraud or unauthorized activities

• Respond to questions or customer service inquiries

3. Sharing Your Information

We do not sell or trade your personal data.
We only share information with trusted third parties when necessary, including:

• Payment processors

• Shipping carriers

• Analytics providers

• Website hosting services

These partners are required to protect your information and use it only for the intended purpose.

4. Cookies & Tracking Technologies

Urbanova uses cookies to enhance your experience, analyze website performance, and remember your preferences.
For more details, see our Cookie Policy.

5. Data Protection & Security

We implement strict security measures to safeguard your personal information, including:

• Encrypted payment processing

• Secure SSL connection

• Restricted data access

• Regular monitoring of website security

Although we take all reasonable precautions, no online platform can guarantee 100% security.

6. Your Rights

Depending on your region, you may have the right to:

• Access information we hold about you

• Request correction of inaccurate data

• Request deletion of your personal information

• Withdraw consent for data collection

• Opt out of emails or marketing communications

To request any of the above, contact us at support@urbanova.website.

7. Data Retention

Urbanova retains your information only as long as necessary to:

• Complete your purchase

• Provide customer support

• Comply with legal obligations

After this period, data is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to external sites.
Urbanova is not responsible for the privacy practices or content of third-party websites.

9. Children’s Privacy

Urbanova does not knowingly collect information from individuals under the age of 13.
If you believe a child has submitted information, please contact us immediately.

10. Updates to This Privacy Policy

We may revise or update this Privacy Policy periodically.
Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions, concerns, or requests related to your privacy, please reach out:

Urbanova
Phone: +1 406 728 5542
Email: support@urbanova.website
Address: 742 Pinecrest Avenue, Boulder, CO 80302, USA