1. What products does Urbanova offer?

Urbanova specializes in premium-quality blankets, including the Premium Multi-Texture Embossed Winter Blanket and the Luxury Velvet Plush Red Geometric Blanket, designed for comfort and style.

2. Are Urbanova blankets suitable for all seasons?

Yes. Our blankets are lightweight enough for year-round use while still delivering excellent warmth during colder months.

3. What materials are used in Urbanova blankets?

We use high-quality velvet, plush microfiber, and soft fleece fabrics known for their durability, comfort, and long-lasting softness.

4. Are the blankets hypoallergenic?

Yes. All Urbanova blankets are made with skin-friendly, hypoallergenic materials ideal for sensitive skin.

5. Do the blankets fade after washing?

No. Our blankets are made with fade-resistant fabric and maintain their color and texture even after multiple washes.

6. How should I wash my Urbanova blanket?

Machine wash on a gentle cycle with cold water and mild detergent. Avoid bleach and high-heat drying to preserve texture.

7. What sizes are available?

Urbanova blankets come in various standard home sizes suitable for beds, sofas, and cozy lounging.

8. Can I use the blankets as decorative throws?

Absolutely. Our stylish designs and rich patterns make them perfect as decorative pieces for beds, couches, and living rooms.

9. Are Urbanova blankets suitable as gifts?

Yes. With their premium quality and elegant presentation, they make excellent gifts for holidays, birthdays, housewarmings, and special occasions.

10. Do you ship outside the United States?

Currently, Urbanova ships within the United States. Any future expansion will be updated on our website.

11. How long does shipping take?

Orders typically ship within 1–3 business days. Delivery times depend on your location and chosen shipping method.

12. Can I track my order?

Yes. Once your order is shipped, you will receive a tracking number via email.

13. What if I receive a damaged or defective item?

Contact us immediately at support@urbanova.website with your order details. We will assist with replacements or solutions.

14. Do you offer returns or refunds?

Yes. Items can be returned within the allowed return period as long as they are unused and in their original condition.

15. What payment methods do you accept?

We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and selected secure online banking methods.

16. Are my payment details secure?

Yes. Urbanova uses encrypted, PCI-compliant payment gateways to ensure all transactions are secure.

17. How can I confirm I’m buying from an authorized Urbanova seller?

Purchasing directly from Urbanova.website guarantees authenticity. For verification of other sellers, contact us at +1 406 728 5542.

18. Do the blankets come with a warranty?

Authentic Urbanova products purchased from authorized sellers may qualify for warranty coverage depending on the item.

19. Can I cancel an order after placing it?

Order cancellations are possible if the order has not yet shipped. Contact us as soon as possible.

20. How can I reach Urbanova customer support?

You can contact us anytime at:
Email: support@urbanova.website