At Urbanova, we are committed to ensuring product authenticity, maintaining brand integrity, and providing customers with a trusted shopping experience. This Authorized Reseller Disclaimer outlines our policies regarding authorized sellers, product authenticity, and customer protection. Please read the following points carefully.

1. Introduction

Urbanova takes product authenticity seriously. This disclaimer defines how customers can identify genuine Urbanova products and authorized sellers.

2. Official Brand Name

The official brand name for all products listed on this website is Urbanova, including the Premium Multi-Texture Embossed Winter Blanket and the Luxury Velvet Plush Red Geometric Blanket.

3. Authorized Sellers Only

Urbanova products are sold exclusively through our official website Urbanova.website and through select authorized resellers approved directly by Urbanova.

4. No Warranty for Unauthorized Purchases

Purchases made through unauthorized sellers, third-party listings, or unverified marketplaces may not qualify for Urbanova warranties, returns, or customer support.

5. Verification of Authorized Resellers

To verify whether a seller is officially authorized, customers may contact us at:
Phone: +1 406 728 5542
Email: support@urbanova.website

6. Risks of Unauthorized Resellers

Products sold by unauthorized resellers may be counterfeit, used, defective, or altered. Urbanova is not liable for any damages or losses caused by such purchases.

7. Packaging and Branding Assurance

Genuine Urbanova products always come with official branding, quality packaging, and accurate product labeling. Any item missing these indicators may not be authentic.

8. Product Authenticity Guarantee

Purchases made directly through Urbanova.website are fully covered by our authenticity guarantee, ensuring customers receive original, high-quality Urbanova merchandise.

9. No Responsibility for Misrepresentation

Urbanova is not responsible for claims, descriptions, or promises made by unauthorized sellers regarding our products.

10. Customer Support Eligibility

Only purchases made from authorized Urbanova channels are eligible for full customer service assistance, replacements, refunds, and warranties.

11. Protecting Brand Reputation

This policy helps protect Urbanova’s reputation and ensures that customers receive the correct quality and standards associated with the Urbanova brand.

12. Reporting Suspicious Sellers

Customers are encouraged to report suspicious sellers or counterfeit product listings by emailing us at support@urbanova.website.

13. Updates to This Disclaimer

Urbanova reserves the right to update, revise, or modify this Authorized Reseller Disclaimer at any time without prior notice.

14. Responsibility of the Buyer

Customers are responsible for confirming that the seller is authorized before making a purchase to avoid counterfeit or unsupported products.

15. Official Contact Information

For any inquiries regarding reseller verification or product authenticity, please contact us at:
Urbanova
Phone: +1 406 728 5542
Email: support@urbanova.website
Address: 742 Pinecrest Avenue, Boulder, CO 80302, USA