At Urbanova, we aim to provide a smooth, secure, and convenient checkout experience for all customers. Below are the payment methods we accept, along with important guidelines to ensure safe and successful transactions.

1. Accepted Payment Methods

Urbanova currently accepts the following secure payment options:

• Credit & Debit Cards

We accept all major cards, including:

• Visa

• MasterCard

• American Express

• Discover

• PayPal

A fast, trusted, and secure method allowing instant payments without sharing card details.

• Digital Wallets

We support modern digital payment options (where available), including:

• Apple Pay

• Google Pay

• Secure Online Banking (Selected Regions)

In some areas, you may be able to check out using bank transfer or direct online banking platforms.

2. Currency

All payments made on Urbanova.website are processed in USD (United States Dollar).
Currency conversion may apply depending on your location or bank policies.

3. Payment Security

Your security is our priority.
Urbanova uses:

• Encrypted payment gateways

• SSL-secured checkout

• PCI-compliant payment processing

No payment information is stored on our servers.

4. Order Confirmation

Once payment is successfully completed, you will receive an order confirmation email at the email address provided during checkout.

5. Payment Verification

To protect customers from fraud, Urbanova may require additional verification for:

• High-value orders

• Mismatched billing information

• Suspicious payment activity

Orders will only be processed after verification is complete.

6. Failed or Declined Payments

If your payment is declined:

• Check your card details

• Ensure sufficient balance

• Contact your bank to verify transaction approval
  You may also try a different payment method.

7. Taxes & Fees

Applicable taxes, duties, or regional charges will be displayed during checkout.
Urbanova does not charge hidden fees.

8. Refunds for Returned Orders

For refunds related to returns, payments will be credited back using the same method used during purchase.
Processing times may vary depending on your bank or payment provider.

9. Fraud Prevention Policy

Urbanova strictly prohibits any fraudulent activity. Orders flagged for fraud will be canceled, and suspicious attempts may be reported to the appropriate authorities.

10. Need Assistance?

If you face any payment issues, feel free to contact us:

Urbanova
Phone: +1 406 728 5542
Email: support@urbanova.website
Address: 742 Pinecrest Avenue, Boulder, CO 80302, USA